Water Softener in River Chase, TX | New Braunfels Elite Water Softener

Why River Chase Residents Need a Water Softener

River Chase water is hard because NBU water is hard. In February 2023 NBU issued, then lifted, a boil-water notice for its Riverchase Pressure Zone, which ties the neighborhood to NBU’s system. NBU’s 2018 water quality report put average hardness at 15.1 grains per gallon, about 258 mg/L, with a range of 8.1 to 19.5, and the Water Quality Association calls anything over 10.5 gpg very hard. [VERIFY: that your River Chase address is inside NBU’s service area, and NBU’s current average hardness; its 2019 to 2025 reports do not list hardness]

A 2023 peer-reviewed study in the journal Groundwater (Simbo) reports calcium and magnesium for ten samples of NBU system water taken in 2020 and 2021, and those values calculate to 13.2 to 15.9 grains per gallon, which agrees with the 2018 figure. At 15 gpg, a household of four using 320 gallons a day removes about 4,800 grains daily, so a 48,000-grain salt-based softener regenerates about every 10 days.

Water Softener Services in River Chase

Installation: a sized whole-house softener with a bypass valve, drain connection and a tested result. See Water Softener Installation in New Braunfels, TX for the full process.
Replacement and upgrade: removal of a failing unit and installation of a correctly sized new one.
Repair and maintenance: control valves, injectors, leaks, salt and resin service.
Water testing: a hardness, iron and pH test at your tap.
Well water treatment: for homes on private wells, with iron and sediment filters where the test shows a need.

About River Chase Water Quality

NBU treats most of its water at the Gruene Road Surface Water Treatment Plant from the Guadalupe River and adds Edwards Aquifer and Trinity Aquifer groundwater. Its 2025 report lists a total chlorine residual that averaged 2.58 ppm against a limit of 4 ppm, a Superior rating from the Texas Commission on Environmental Quality and no violations. NBU Customer Service is at 830.629.8400.

Homes on private wells are not covered by NBU’s report. A well owner tests for bacteria every year and for hardness, nitrate and other substances as local conditions call for.

Service Areas Near River Chase

We serve New Braunfels, Canyon Lake, Seguin, San Marcos, Bulverde and Spring Branch. See the full Water Softener Service Areas in New Braunfels, TX page for the list.

Not a good fit if… you are on a private well with iron or bacteria. A softener alone will not fix those, and we test and treat them first.

Nearby homeowners also use our water softener maintenance, the hard water guide and water softener repair.

Frequently Asked Questions About Water Softeners in River Chase, TX

How hard is River Chase water?

River Chase water is very hard if NBU supplies your address. NBU’s 2018 water quality report put average hardness at 15.1 grains per gallon, about 258 mg/L, with a range of 8.1 to 19.5 grains per gallon.

Who supplies water in River Chase?

NBU issued a boil-water notice for its Riverchase Pressure Zone in February 2023, which ties the neighborhood to NBU. Your NBU bill confirms it for your address.

What size water softener does a River Chase home need?

Size depends on household water use and your test result. At 15 grains per gallon, a household of four using 320 gallons a day removes about 4,800 grains daily, and a 48,000-grain unit fits that load.

New Braunfels Elite Water Softener TX provides water softener installation and service in River Chase, TX and serves homes and businesses across Comal County.

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Water Softener Installation & Service in River Chase, TX | Trusted Local Specialists

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